Samsung Contact Number 0844 381 5195

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To discuss any of the products and services offered by Samsung, call 0844 381 5195 today. This phone number is for new or existing customers, and it is available Monday to Friday.

Samsung Contact Phone Number 0844 381 5195

Samsung are most famous in the UK for their smartphones, but they are one of the leading electronics manufacturers in the world. Their range of products spans from microprocessors to washing machines, which is rather incredible given Samsung was founded as a trading company by a man named Lee Byung-chul in 1938.

Unsurprisingly, Samsung has a history of innovation, with their most exciting years being the last fifteen. The company has launched and pulled a wide range of products and opened and shut a variety of services since 2000, most notably their hard drive business Sea Gate which they sold off in 2011 and Samsung Music Hub which was shut down in 2014. Users of Samsung products worldwide are estimated to be over 1 billion. As a result, Samsung operates one of the largest customer service teams in the world. It’s made up of over 200,000 people in a customer service role. In fact, Samsung has more employees than Apple, Google, and Microsoft combined.

Samsung customer service number 0844 381 5195

The total number of people employed in a customer service role by Samsung in the UK is unknown, however given Samsung offers either 1 year’s or 2 year’s technical support on most products, it’s safe to say that they will have thousands of customer service advisors. As a result, if you require support, the best way to get it is by calling them.

Samsung customer support 

The phone number listed on this website, 0844 381 5195, is a direct connection to the Samsung customer service team. When you call, you will be put through to an automated menu which will list a few different options. Simply select the options that are most relevant to your enquiry. This phone number is available Monday-Friday 10:00am-7:30pm and on Saturday from 10:00am-6:00pm. If you are an existing Samsung customer, remember to have your customer number or case number to hand to speed up your enquiry.

If you would rather write to Samsung or contact them on social media, here’s information to do just that:

Samsung contact information



Samsung Electronics (UK) Ltd
Samsung House
1000 Hillswood Drive
KT16 0PS.

Samsung Customer Support,
Selectapost 38,
S97 3FJ.

Social media:


What is the best way to contact Samsung for support?

If your enquiry is related to a Samsung product or service, there’s a good chance you can find an answer to your question by using Samsung’s Live Chat tool on their website. This tool can be found at the website link we have provided above. However for more complex enquiries, the best way to contact Samsung is by telephone. By calling Samsung, you will be able to speak to a human being. Alternatively, you can email Samsung or write to them. The physical addresses listed above are both fine for customer support.

Is Samsung’s customer service any good?

Samsung’s customer service has average reviews online. It’s important to consider however that people are more inclined to rant than write something positive, so review websites reflect this. They compare favourably to other technology companies like Apple and LG.