Asda Contact Number 0844 381 6321

Asda Contact Number 0844 381 6321

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The Asda contact number on this website is a direct connection through to Asda customer services.

Asda Contact Number 0844 381 6321

When you call Asda, you will be presented with an automated menu that lists a series of options, all of which have a number associated with them. Depending on the nature of your call, you may be put through to your local Asda store or one of Asda’s head offices. It’s important to choose the options that are most relevant to you, so that you are put through to the correct department and your enquiry is dealt with as quickly as possible. We recommend that you turn up the volume on your handset or place your phone on loudspeaker.

What can Asda customer service help me with?

Asda operates one of the largest customer service infrastructures in the UK, with hundreds of employees in a customer service role. Asda’s customer service team can help you with a wide range of enquiries over the phone, Monday to Friday and during limited hours on Saturday. Enquiries can include:

– Asda store enquiries;
– General product and service enquiries;
– Home deliveries;
– Complaints;
– George enquiries;
– Asda Travel enquiries;
– Asda Money enquiries;
– Asda Mobile enquiries;
– Plus much more.

Asda customer service 0844 381 6321

Making the most of your phone call to Asda

If you already have a customer case open with Asda or you are a subscription customer, such as a travel insurance customer, then we recommend that you have your reference number at hand (if you have one) when you call so that Asda can access your account details. You should also have your full postal address and payment details to hand if they are relevant to your enquiry, as well as any relevant correspondence that will benefit your call.

Our Asda contact number will put you through to the right department as long as you follow the instructions given to you. However in the off chance it doesn’t, Asda’s customer service will redirect you to the correct department as soon as possible. If you would prefer to write to Asda or contact them on social media, then we have provided details for this below. We recommend you write to Asda if you wish to make a formal complaint.

Asda Contact Information

Asda address

Asda House,

Great Wilson Street,


LS11 5AD.

Asda social media



Using Asda’s website for support

When visiting the Asda website it is possible to contact the supermarket without having to pick up the phone; it depends entirely on the circumstances under which you are contacting Asda. Sometimes it is not conducive to your enquiry to send an email or letter but it is worth remembering that Asda, like most companies these days, offers an instant messaging service where customers are invited to speak with a member of the customer services team, over the internet. This is a relatively efficient service overall.

Other ways to contact Asda

The best way to contact Asda is on the telephone. Here, you can have a wide range of enquiries dealt with quickly. However if you live close to an Asda supermarket, then it may be worth popping in for customer service. Every Asda supermarket has a manned customer service department and they will be able to help you immediately with your enquiry. If your enquiry is related to a product you have purchased from an Asda store, we recommend taking this product to Asda so that they can investigate whatever issue you have with that product.

If your enquiry is related to a service, such as Asda Mobile, then Asda’s in-store team may not be able to help you. This is especially true with regard to technical support. For technical support, the best way to get customer service is over the telephone using our number, 0844 381 6321.