virgin media

virgin media customer care

Today, Virgin Media are without a doubt one of the biggest media and telecommunications companies in the UK. Offering the fastest broadband available in the UK for general consumers, a reliable mobile network, home phone and a TV service which stands right alongside Sky as amongst the best available, they’re in a remarkable marketing position.

december 2016

Virgin are a massive company. With fingers in everything from home broadband to healthcare and beyond, there’s no shortage of areas in life where you’ll find the Virgin brand. Because of that scale, it can be hard to keep on top of all the Virgin news out there, although it’s fair to say that Virgin don’t do the best job at collating that information into one place.

virgin media comparison

 

After years of stagnation in the British pay TV industry, things are finally starting to heat up again. Ever since the launch of Sky+ and Virgin TiVo things have remained pretty much the same. Oh, we’ve added things like HD, 3D and catch-up programming, but the general experience has remained much the same. Now, as we get into 2016, there’s are some compelling new options on the market. Namely, Sky Q and BT TV. So, how do they stack up against Virgin Media in key areas? Let’s take a look.

merger could go ahead

 

The world of corporate mergers is one of near constant buzz. If it isn’t one company planning a merger, then it’s another, and whilst this endless hum of rumour can become hard to pay any attention to, especially with so many whispers coming to nothing, there are some you should pay heed to. We heard about one such deal in June 2015 when the Vodafone Group and Liberty Global announced that they were in talks to exchange “select assets”. At the time, a Vodafone executive said “There is no certainty that any transaction will be agreed, nor is there certainty with respect to which assets will ultimately be involved”. Ultimately, those talks came up against some major stumbling blocks, and talks were terminated as of September 2015.

What's happening in 2016 Virgin

2015 was a big year for Virgin Media. They completely revamped their advertising, launched a new 200Mbps broadband option for those seeking truly ludicrous speeds and announced a new entertainment channel to compete with the likes of Sky Atlantic. It was also a year that saw the number of complaints submitted to the company continue to fall as a mixture of good communication and excellent customer service conspired to make customers happier than ever before.