HSBC telephone banking voice ID

If you’re a customer of HSBC or First Direct, you’ll know that by the fourth of fifth call you make to the company, they offer you the option to move to voice recognition security. Designed to help customers avoid remembering passwords, the voice recognition software uses a database of your vocal patterns to create a profile which automatically checks you against their system.

Upon launch, HSBC’s head of retail banking said that the system was secure, saying “just like your fingerprint, your voice print is unique”.

robo investment advice

HSBC is taking the bold step of offering online investment advice for thousands of its UK customers with small savings pots automatically, as it aims to join the growing ranks of consumer banks re-entering the market after a number of mis-selling scandals damaged their reputation.

The banks move into so-called “robo-advice” will include a personalised service, aimed at providing low-cost investment help online for those with savings less than £15,000, without putting undue pressure on the HSBC contact number. If successful, it could reignite HSBC’s dwindling consumer investment arm and help reassert the bank as a UK leader.


HSBC contact


Let’s face it, nobody really likes banks. If we aren’t hearing about them on the news, then we’re stood in line at a branch waiting patiently for our turn to talk to an advisor. Nevertheless, they remain an important part of not just our lives, but also the wider British economy. It’s also fair to say that whilst some banks are drab institutions, there are some that come with interesting backstories. HSBC are one such institution, so let’s dig in on what makes HSBC so interesting.

HSBC telephone number UK

Calls cost 7p per minute plus your phone companies access charge. We are not affiliated with this or any company listed on this website. Callers must be over the age of 18.

For HSBC customer service, call 0844 381 6303. This phone number is a direct connection through to their customer service team.