Calls cost 7p per minute plus your phone companies access charge. We are not affiliated with this or any company listed on this website. Callers must be over the age of 18.
To speak with a member of the Sony customer services department call 0844 381 5176. This number is a direct connection available for calls seven days a week.
As one of the largest and most respected electronics technology manufacturers in the world, Sony customer services can find themselves inundated with phone calls. This is just the start as well – the cast range of products and services that Sony offer dictates that their team of customer service advisors can find themselves facing a huge range of questions.
In order to try and manage this, the sony uk customer services department is organised in a manner that allows for easy allocation of enquiries to the division who are most competent when it comes to dealing with the enquiry that you have. When the number is first connected to, the caller will hear an automated menu which requests that you listen to the options – all of which have a number allocated to them – and then you use your telephone keypad to select the option most closely related to your enquiry.
By organising the department in this way, callers are able to receive the tailored advice that they need from the Sony customer service team. It also means Sony can enhance their customer service by training staff to an exceptionally high level in one area in particular and not expect all of their customer service advisors to be able to answer every question in an extreme amount of detail. There will always be times when callers end up connected to the wrong department but in this circumstance each Sony customer service advisor will do their best to assist and transfer the caller through to the correct department.
Sony Customer Services Number 0844 381 5176
To contact sony customer services team, you can call the telephone number listed on this website. Due to its nature of being a direct dial number, the caller is able to be connected straight through to the Sony customer services department without having to negotiate through a third party directory enquiries company first. We are aware of how frustrating this is and that is why we provide only direct dial numbers.
There are alternative ways of contacting the sony support services team of course, just visit their website and read all the information listed there with regards to contacting them that way. You will be able to either enter into a live chat conversation with the team, send an email that will be responded to at the customer service assistance earliest opportunity or, if your enquiry is one that is commonly encountered, have instant access to all of the generic responses.
Sony Customer Support
Using the internet based forms of communication are a great way to guarantee you have no cost implications when you receive the help and support that you are entitled to as a Sony customer, other than those that are already in place in order for you to receive access to the internet. The joy of the Sony customer service number that we list here however is that the charges are transparent and consistent.
When the Sony customer services phone number listed here is called from a BT landline the bill payer can be sure of only being charged 5p for every minute that the phone call lasts. If the caller – who has to be older than 18 years of age – uses a landline provided by a different telecommunications company or they use a mobile phone, they may incur greater rates per minute or extra charges. It is advised that before the bill payer passes on their consent to the caller to place the call, they check what the charges will be with their service provider.