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To contact the Santander customer services department, call the Santander helpline on 0844 381 5175. This is a direct dial number through to Santander.
Santander Contact Number 0844 381 5175
Santander Group are a Spanish banking giant. In the United Kingdom, they operate as Santander UK. A subsidiary of Santander Group, Santander UK has some 20,000 employees and over 1,000 branches.
Santander Contact Numbers
Santander pitch themselves as a friendly, local bank, and this certainly comes across in their marketing where they invite people to visit their local branch to discover their latest range of accounts, which include current accounts, savings accounts and credit accounts. They also have a range of loans and mortgages to choose from.
Santander’s customer service
Unfortunately for Santander, between 2007 and 2010 the bank was ranked worst for customer service in the J. D. Power UK Satisfaction study. This led to the bank facing significant public scrutiny. In 2011, the bank’s credit rating was downgraded by risk management company Moody. Thankfully by 2012, their stability had improved, something that was acknowledged by Moody. Today, the Santander helpline and customer service is much better than it was a couple of years ago. As a result, customers can have faith when calling the Santander contact number.
Santander customer service 0844 381 5175
For customer service regarding your Santander account, loan or mortgage, call 0844 381 5175 today. This Santander phone number is for all general enquiries. When you call this number, you will be connected to an automated menu that will list a few different options. Simply select the Santander contact options that are relevant to you, by inputting your choice into your keypad, to be put through to the correct department. If you accidentally choose the wrong option, don’t worry – a Santander customer advisor will transfer you to the right department.
If you would rather not use the Santander contact number to speak to a staff member, you can write to Santander or contact them on social media. Here’s the information you need:
Santander UK contact information
9 Nelson Street
What is the best way to contact Santander?
If you are not a Santander customer but you wish to open up an account with them, or you would like to find out more about their range of products, you should visit your local Santander branch and speak to an advisor. If you are an existing Santander customer, the best contact methods are either by phoning Santander customer services or writing. The former is best for general enquiries; the latter is better for complaints or notice of account closures. An increasingly popular form of communication is by social media. You can contact Santander by Twitter or Facebook, however these contact methods are not are actively monitored. So for the best results, call Santander or write to them.
How can I make the most of my phone call?
Before you dial the Santander phone number into your key pad, write down the account number related to your enquiry, as well as any answers to secret questions. This will ensure Santander can confirm your identity and deal with your enquiry as quickly as possible. There isn’t a Santander free phone number, so being prepared will also save you money.