Lloyds Customer Service Contact Number 0844 381 5182

contact number for lloyds bank
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To speak to a customer service representative at Lloyds, call the Lloyds customer service number on 0844 381 5182. This Lloyds phone number will put you through to the company’s automated system. This system is designed to connect you to the correct department first time; please follow the instructions your phone gives you to speed up your call.

Lloyds customer service 0844 381 5182

Lloyds Bank plc is a British banking giant, with interests in both retail and commercial banking across England and Wales. It has traditionally been considered one of the “Big Four” clearing banks.

Founded in Birmingham in 1765, the organisation expanded during the 19th and 20th centuries, taking over a number of smaller banking operations during the period, growing to become one of the largest financial operators in the UK. In 1995, it merged with the Trustee Savings Bank (TSB) and traded as Lloyds TSB Bank Plc for a number of years.

In January 2009, the bank was bailed out by the Government, reacting to the financial crash of the time. The British Government took a 43.4% stake in Lloyds Banking Group. As a condition imposed by the European Commision regarding state aid of this sort, the group announced that they were to create a new standalone retail banking business, made up of a number of Lloyds TSB branches. The new business began operations in September 2013 under the TSB brand, whilst Lloyds TSB was rebranded as Lloyds Bank on September 23rd 2013.

Having been established as a collaborative banking group for more than fifteen years, Lloyds separated from TSB, with TSB floated on the London Stock Exchange on 20 June 2014. In 2015 the TSB brand was sold outright to Spanish bank Banco Sabadell at a significant loss.  Estimates suggest that the loss was in the region of £745m. Since then, the Lloyds brand has undergone significant change, ditching its corporate look and feel for an image that’s more personal and local.

Lloyds Contact Numbers

HELPLINE NUMBER
Lloyds Customer Services 0844 381 5182
Lloyds Banking 0844 800 5175
Lloyds Phonebank 0844 561 6982
Lloyds Alternative 0844 381 5182
Lloyds Complaints 0844 381 5182

They have also invested considerably in their customer service infrastructure, to reduce Lloyds helpline call times and improve customer satisfaction rates.

Lloyds customer service for personal and business customers

As a Lloyds customer, you can expect swift and efficient customer service from your bank. Lloyds operates a number of UK call centres and call centres in India. When you phone the Lloyds telephone number, however, which call centre you are put through to depends on the nature of your call. Many people find themselves put through to their local branch, however general enquiries are usually not. These are usually diverted to India or a UK call centre. The good news is that these call centres are home to a passionate and knowledgeable team.

Where are Lloyds customer service team based?

Since 2007, Lloyds have operated exclusively UK based call centres for their customers. Spread out across the UK, these call centres handle millions of calls every single day from customers just like you, seeking financial advice, banking help, mortgage extensions or any other issue you might have with your banking.

Before 2007, Lloyds primarily offered their customers a service experience based out of India. However, thanks to a new automated call centre cutting down on the number of customers needing to speak to a member of their team, Lloyds were able to move their capacity back to the UK.

Lloyds contact number 0844 381 5182

You can use this contact number for a range of enquiries related to:

– Current accounts
– Savings accounts
– Business accounts
– Loans
– Mortgages
– Insurance products
– Lost or stolen cards
– Making a complaint
– Plus much more.

If you would rather write to Lloyds or contact them on social media, here’s some useful information for doing that:

Lloyds contact information

Website: https://www.lloydsbank.com/

Address:

Lloyds,
25 Gresham Street,

London,
EC2V 7HN.

Social media:

Twitter, Facebook.

How to make the most of your phone call to Lloyds

If you are calling the Lloyds helpline for a query related to your business or personal account, we recommend you write down your account number as well as your unique online banking ID so that Lloyds can pull up your details quickly. If you have any secret questions, you should write your answers down to avoid getting them wrong. If you are not an existing customer of Lloyds, and you are calling the Lloyds telephone number on somebody else’s behalf, please be aware that Lloyds will not be able to deal with your requests. Only the account holder, or a registered representative of the account holder, can do this.

What is the best way to contact Lloyds?

This depends on the nature of your enquiry. Calling the Lloyds customer service number is a fantastic way to get answers to your account-related questions. However for new products, the best way to get information is either on their website or at your local branch. The latter is especially true when opening a new account. If you are a business customer, then Lloyds will allocate a business manager to you at your local branch to ensure that you get the best possible customer service. Contacting Lloyds on social media is also a good way to make initial contact, or to make a complaint.

If you don’t want to speak to Lloyds over the phone, then you could opt to tweet @AskLloydsBank. That’s their online help service, though you should be aware that tweets which go through this account are entirely public, so you should never post any details about your account. More often than not, Lloyds will direct you to their customer care number.

Not your bank? Try these telephone numbers:

PayPal Contact Number
TSB Customer Service Contact Number
Halifax Customer Service Number
Santander Customer Service Contact Number
Barclays Customer Service Contact Number
Barclaycard Customer Service Number
Nationwide Customer Service Contact Number
Lloyds Customer Service Contact Number

HELPLINE NUMBER
Lloyds Customer Services 0844 381 5182
Lloyds Banking 0844 800 5175
Lloyds Phonebank 0844 561 6982
Lloyds Alternative 0844 381 5182
Lloyds Complaints 0844 381 5182

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