Latest O2 News, October 2016

Being an O2 customer means a lot of things. The company are known for their superb range of phones (most recently the UK exclusive OnePlus 3), excellent coverage and class leading customer service. However, if there’s one thing they aren’t good at, it’s keeping their customers up to date with all the news that surrounds the company. So, to save you the time and effort, we’ve decided to bring together all the latest O2 news right here. Let’s dig in.

Holidaymaker billed £20k in Error by O2

There’s nothing worse than a shock message whilst on holiday to ruin your break, but for one holidaymaker in Turkey, he got the surprise of a lifetime. Whilst abroad on holiday, Sean Owen from Basildon in Essex received a message from O2 saying he owed a total of £20,799 as a result of his phone usage over the 24 hours he’d been there.

Mr Owen had checked he had his holiday package enabled before he left, which should have entitled him for unlimited data, 120 minutes and 120 minutes for a fixed charge of £3.99 a day. Nevertheless, O2 contacted him to say he had gone dramatically over.

Mr Owen, naturally, was in a deep panic when he called the o2 helpline, but good news was on the way. O2 had made a mistake and promptly apologised to the shaken customer, who had feared that the bill could cripple him financially.

New Mast Planned by O2 and Vodafone

These days, our smartphones are the most essential communications tool in our lives. From banking to broadcasting, those little boxes in our pockets are more important than ever, which means good signal is utterly crucial.

That’s why it’s such good news that Telefonica (who own O2) and Vodafone are partnering to build a new 22-metre mast in Dunecht, Scotland. It’s poised to improve 2G, 3G and 4G coverage in the area. An O2 spokesman said: “O2 is spending £600 million in 2016 on its network across the UK to help bring high-speed 4G mobile internet to its customers across the country including rural communities.

“By the end of 2017 it will have invested over £3bn in 4G as well as modernising its 2G and 3G networks.”

O2 Prepare for Huge Float Plans

The history of the London Stock Exchange has been riddled with huge mobile network floats in the past, but few in recent years. However, Telefonica are rapidly advancing their plan for a huge £10bn float of O2, in what could be the biggest London stock-market debut since Glencore more than five years ago.

According to senior sources, Telefonica have already lined up its top team of investment banks to sell O2 to investors, and is preparing to appoint half a dozen further float specialists as a second tier. So, with all signs pointing towards some rapidly accelerating plans, when would an O2 float take place?

Well, if current internal rumours are to be believed, we could see a float in early 2017.