Latest British Airways News – Nov, 2015.

[Total: 0    Average: 0/5]

customer service information

British Airways amongst Least Efficient Airlines

In this age of green policy and eco-friendly actions, it’s no surprise that the airlines are coming under scrutiny for their green credentials. Whilst one might expect lesser airlines to come up short in this regard, it’s come as a surprise to find that British Airways, alongside Lufthansa and the Scandinavian airline SAS have come bottom of the table for fuel efficiency on transatlantic routes. The research comes from the group that helped to expose the Volkswagen emissions scandal.

According to the report, BA on average, burnt 51% more fuel per passenger kilometre than Norwegian Air Shuttle, which topped the rankings for efficiency. “It’s surprising to see such large differences in fuel efficiency on long-haul flights over the Atlantic,” said Dan Rutherford, programme director for aviation at ICCT. “The report reinforces the need for policies to reduce carbon emissions from international aviation, namely carbon pricing and aircraft efficiency standards.”

The group that the difference seen was largely down to seating configuration and fuel burn

Source: Financial Times

BA To Increase Isle of White Flights

It’s been something of a rollercoaster month for residents of the Isle of White. Just a few days ago, residents were hit with the news that budget operator FlyBe would be dropping its Isle of Man to Stansted service, leaving many potential customers in the lurch. Now, British Airways have announced that they’ll step into the void and increase its frequency of flights between Ronaldsway and London City Airport.

The airline announced that from next summer it would operate up to 27 return flights a week, compared to the 19 that are currently operated. The number of extra flights will vary throughout the summer, however it hasn’t detailed exactly how the new schedule would work. Luke Hayhoe, British Airways’ general manager commercial and customer at London City said “We are doing what we told our customers on the Isle of Man we would do, growing and improving our schedule to London. We are delighted to be able to offer up to 3,000 seats a week on well-timed flights that offer the choice of a day return or onward connections.”

Director of Ports for the Isle of Man, Ann Reynolds, commented: ‘The very quick response by British Airways in adding further flights on the London City service from the Isle of Man for summer 2016 is very positive and very welcome. The new schedule looks very good for both leisure and business customers, offering greater flexibility on services each day, all at competitive fares.’

Source: Isle of Man Today

Grandfather Fury Over BA Treatment

A widowed Grandfather who boarded a flight from Heathrow to Calgary, Canada has shared his frustration with British Airways after his seat broke and was forced to stand up for three and a half hours. The quick fix British Airways staff attempted to implement, which involved stacking blankets, left Mr. McKay in significant discomfort with pains in his back and pins and needles, which led the gentleman to stand for three and a half hours on the plane.

Following the flight, Mr McKay used the 0844 381 6305 contact number for British Airways to complain. BA apologised for the way that Mr McKay was treat, saying that they ‘work hard to provide the best possible experience for customers’ and had offered Mr McKay a ‘gesture of goodwill’. That gesture was originally a bottle of whiskey, before the company upped it to a £100 voucher. The airline are now refusing to take his complaint any further, but Mr McKay is still disgruntled, and would like his money back for the flight.

Source: The Daily Mail

Related Posts

Latest BT News – Nov, 2015

[Total: 0    Average: 0/5] Vodafone Warn BT over Re-monopolisation...

2016 award winners

Sky News Picks up Five Wins at RTS Television Awards

[Total: 0    Average: 0/5]   Sky News have scooped...

sky q advertising campaign

Sky Q Launched with Huge Advertising Campaign.

[Total: 2    Average: 3.5/5]   It wouldn’t be a...