Debenhams Contact Number 0344 561 6161
Call the friendly Customer Services team at Debenhams on 0344 561 6161 to enquire about goods and services, or to make a complaint.
Contact Debenhams on 0344 561 6161 for all your customer service enquiries. This is the official Debenhams telephone number and it is charged at the same price as a standard land line. Debenhams do have one other phone number, 0844 800 8877, however this is a premium rate number. We recommend you call 0344 561 6161 for customer service.
Debenhams telephone number 0344 561 6161
Debenhams plc is a large British multinational retailer with 178 stores in the United Kingdom and Ireland and with franchise stores in other countries. Debenhams was established in 1778 by William Clark, who began trading at 44 Wigmore Street, London as a drapers‘ store.
Debenhams now sell a huge range of household items, clothes and furniture, and branches can be found in most shopping centres in the UK. In 1993, Debenhams introduced a new scheme called ‘Designers at Debenhams’, and stocks items from Jeff Banks, Jasper Conran, Sadie Frost, Ben de Lisi, Jenny Packham, John Rocha, Ashley Thomas, Justin Thornton, Eric Van Peterson and Matthew Williamson, amongst many others. The Designers at Debenhams range in extremely successful.
Debenhams Contact Information
If you would prefer to address your complaint or comment to the company by post, you can write to them at their registered address:
10 Brock St,
Debenhams Social Media Accounts
Debenhams Frequently Asked Questions
Two of the most commonly asked questions from customers calling Debenhams on 0344 561 6161 are:
What happens if I am out when a delivery arrives?
Some orders may require a signature from someone before they can be left. If you are out when a delivery arrives, it may be possible to leave the parcel with a neighbour. Leave instructions for the delivery driver on the order if possible. If it is not possible to leave the parcel somewhere safe, the driver will leave the parcel at your local post office for you to collect. Or the parcel may be taken away for redelivery. Whatever happens, the couriers will leave a card to tell you where your parcel is and how to retrieve it.
Where is my order?
This depends on the delivery option you chose when you placed the order. Standard Delivery orders will be delivered within 5 working days, Monday to Friday. It is usually possible to track these items. For Next Day, Next Evening, Next Day Click & Collect services, Choose a Day or Choose an Evening orders, it is not possible to track online.
You will receive a text telling you when your Next Day delivery items are delayed. You will receive a text telling you when your order is ready to collect, for Click and Collect orders. Be reassured that your mobile phone number will not be used for any other reason than informing you of delivery information. If you have any further concerns about delivery and orders call the Customer Services team to discuss. They are more than happy to discuss any queries you may have.
Debenhams Phone Number 0344 561 6161
Debenhams have a highly trained Customer Service team, and you will certainly have your questions or complaints dealt with to your satisfaction if you get through to them. This is where our number can help you. It is sometimes hard to get through to the Customer Service departments in large organisations, and equally hard to find the number on the company website. This is because large companies prefer to deal with enquiries by email or Live Chat.
Debenhams Customer Services Phone Number 0344 561 6161
From our research, we know that most customers with a query or those who want to make a complaint would much prefer to speak to a representative in person, rather than have to wait for an email response, or embark on a Live Chat. The published phone number for Debenhams will put you through to their Customer Service department in quick time, without a long wait. We have tested our number against others you may find online, and our number connects you in the quickest time.