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HSBC telephone banking voice ID

If you’re a customer of HSBC or First Direct, you’ll know that by the fourth of fifth call you make to the company, they offer you the option to move to voice recognition security. Designed to help customers avoid remembering passwords, the voice recognition software uses a database of your vocal patterns to create a profile which automatically checks you against their system.

Upon launch, HSBC’s head of retail banking said that the system was secure, saying “just like your fingerprint, your voice print is unique”.

talktalk customer information

TalkTalk are in the midst of a rebuilding job following years of falling subscriber numbers and a series of damaging leaks which put consumer data at risk. The plan, spearheaded by Sir Charles Dunstone, is designed to restore TalkTalk’s reputation as a consumer-first challenger in the UK’s broadband market.

email paypal contact FAQ

When it comes to making a payment online, there are few companies which have quite the same foothold as PayPal.

Established in December 1998 as Confinity, a software company that primarily worked on security for mobile devices and founded by Max Levchin, Peter Thiel, Luke Nosek, and Ken Howery, it soon merged with online banking company X, founded by Elon Musk. PayPal became the official name of the service in 2001, and saw incredible growth, so much so that the company decided to take PayPal public in 2002, an IPO which ended up generating over $70 million.

strikes planned

British Airways cabin crew have voted in favour of four more days of strike action in what is the latest in a long-running pay and benefits row.

The strike will start from the 16th of June and will run for 4 days, even though BA say that the crew’s pay and rewards are in line with competitors. Unite, the union which manage BA’s cabin crew said that the action is about benefits not being reinstated for crew which took part in earlier industrial action.

Sky Cinema Programmes

As Sky continues to expand across Europe and develop itself into much more than a mere television provider, they’ve been laying down vital groundwork to fund their growth.

However, their success will likely always be underpinned by a continued dominance in the pay-tv sector. That’s why the company have this week announced two new long-term strategic partnerships with major American content providers – A+E and NBC Universal.

robo investment advice

HSBC is taking the bold step of offering online investment advice for thousands of its UK customers with small savings pots automatically, as it aims to join the growing ranks of consumer banks re-entering the market after a number of mis-selling scandals damaged their reputation.

The banks move into so-called “robo-advice” will include a personalised service, aimed at providing low-cost investment help online for those with savings less than £15,000, without putting undue pressure on the HSBC contact number. If successful, it could reignite HSBC’s dwindling consumer investment arm and help reassert the bank as a UK leader.

talktalk customer information

A fight looks to be on between TalkTalk and BT over the now-independent Openreach company, which could hold up a vital consultation regarding the future of the UK’s broadband infrastructure.

In March, the telecoms regulator Ofcom imposed a record breaking fine on BT for widescale broadband installation failings between 2013 and 2014, to the tune of £42m in direct fines. At the same time, BT Openreach were ordered to pay out £300m in compensation to communications providers like TalkTalk, Vodafone, Sky and Virgin who relied on BT Openreach’s appalling service.

coming to the UK

Contactless payments have revolutionised the way we shop in 2017. It was a charge initially spearheaded by the banks as contactless payments came to debit and credit cards, but it’s been joined more recently by phone companies like Apple and Google, who have built in contactless payment support for phone running their software.

Google’s version of contactless payments is called Android Pay, and it works just like a contactless card – you simply hold it up to a contactless-enabled payment point and the transaction goes ahead.

flight disruption

 

The huge IT failure that grounded British Airways’ flights across the UK and caused 75,000 passengers serious delays over a busy bank holiday weekend has proven to be a huge problem for BA.

Damaging their stellar reputation for customer service and wiping an eye-watering £170m off the share price of their parent company IAG, British Airways have been bombarded with calls by those seeking an explanation as to what happened.

It’d be fair to say that despite the occasional theatrics, the last year hasn’t been a thrilling one for Sky Sports customers. The Premier League quickly became a procession as a strong Chelsea side cantered to the title and few surprises were sprung in the other major sporting tournaments broadcast on Sky.

Of course, it’s not all about the drama, but a good, evolving story is what keeps us coming back to services like Sky Sports, and keeps us from choosing to contact Sky and cancel our pricey Sky Sports passes or subscriptions.

what's on sky movies christmas 2016

Update: Sky had a huge Christmas, by all accounts. Boosted by a range of exciting new premiers and exciting new deals for customers. As such, Sky recorded move live viewers on the day and more on-demand streaming than the company has ever seen before. Indeed, calls to the contact number for Sky were up also, as more customers chose to take Sky Movies for Christmas and the year ahead.

sky offers and upgrades

Update: Since late 2016, Sky have moved to make Sky Q the standard system for all new and upgrading Sky customers, completely replacing the Sky+ HD box. They’ve also moved to simplify their pricing structures for those who call Sky, thanks to a great deal of public feedback.

Update: The Now TV Smart Box is now available to all new and existing Now TV customers at a cost of £30. However, if you choose to take an internet and TV bundle from Now TV, you receive the Smart Box at no extra charge. To upgrade, simply call the Sky customer service number and ask them about the Now TV Smart Box.

sky q uk price

Update: Since the announcement of Sky Q, Sky have made a number of important tweaks to the pricing structure of Sky Q. Most notably, Sky have made Sky Q their standard option for all new and upgrading customers. Today, you can land a Sky Q box with the Original bundle for just £22 a month, the Variety bundle & Sky Q costs £32 a month and the Box Sets bundle costs just &38 a month. With each of these bundles, the cost of the box is included, and you can add Sky Fibre broadband for another £20 a month. To upgrade or sign up, call the Sky helpline.

My Sky Contact

Update: Since the original publication of this article, Sky have released a series of incredible new programmes on to their Box Sets, including huge hits like Fortitude, Girls, Wayward Pines, Victoria, Billions, The Last Panthers, The Affair and much, much more. To upgrade, simple call the Sky Number and they’ll help you activate box sets.

sky q reviews

Update: Since the original publication of this article, Sky have launched their Sky Q platform. Sky Q can be specced up to 2TB worth of storage, but also has 4 more tuners for recording more programming at once. Additionally, Sky Q features streaming to tablets and smartphones, as well as improved whole home broadband solutions and support for 4K TVs. In short, Sky Q is the leading option if you’re serious about your TV. To upgrade, simply call Sky contact and tell them your intention to upgrade.

sky q reviews

Update: Since this post was originally published, Sky have made Sky Q the default box powering their TV service for all new customers, or customers upgrading. That’s fantastic news for new customers on Sky contact, who no longer have to pay extra for Sky Q. Sky have also flipped the switch on 4K broadcasts since this review roundup was first published, so customers with 4K TVs can watch live sport and drama in Ultra-HD at no extra charge, if they’ve already got a HD subscription.

sky vr push details

Update: Since the launch of Sky VR, Sky have been regularly updating the app with VR content, but there’s one aspect which remains disappointing – No Google Daydream support. That’s been an annoyance for some customers in the reviews and on the Sky tel number, but if you’ve got a Google Cardboard device, it still represents a top VR option on smartphones.

sky q reviews

Update: Since the launch of Sky Q, the company have been inundated with calls to the Sky customer service number from existing customers looking to upgrade to Sky Q. As a result, Sky have moved to make Sky Q standard for all new customers, as well as slashing the cost of upgrading for customers on Sky+. They’ve also launched their 4K service with lots of on-demand content and hundreds of Sky Sports Premier League matches broadcast in the high resolution format. What follows is the original Sky Q launch article, originally published in February, 2016:

Sky + is dead

Update: Sky Q has proven to be a huge hit since Sky made the transition towards the boxes as standard, but they have once again reiterated that customers who remain on Sky+ won’t be left out when it comes to new features. Though the legacy box is unlikely to see any major revision, Sky have committed to bringing nice new features to the box. So, even though Sky customer services will no longer offer your a Sky+ box as standard, you’ll see a steady trickle of new features come to the service.