B&Q Contact Number 0333 014 3357

B and Q contact number
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Give the B&Q customer care team a call on 0333 014 3357 to discuss any problems you have with B&Q merchandise, to enquire about stock availability or to make a complaint.

The friendly team at B&Q are waiting to take your call. They have expertise in all areas of the business, from power tools to garden fountains. Problem with a product? Just call and they will help to resolve the problem. The phone number listed is one of the most efficient ways to contact Customer Services direct, without a long wait time, or dozens of menu lists to work through. We all know how frustrating it is to be kept hanging on the line whilst held in a queue. This phone number helps lessen the wait, and directs you to the right person in the right department.

B&Q Customer Service 0333 014 3357

B&Q is a familiar sight in out of town shopping areas, and retail parks. There are in excess of 360 stores in the UK, although there have been a number of closures since the recession began to bite. Known for low prices and a wide range of stocked DIY items, B&Q has Homebase as its nearest competitor. They sell the whole range of DIY products, including paint, wallpaper, power tools, electrical goods, radiators, bathrooms, bedrooms, kitchens and garden items. In 1968, B&Q was launched, originally called Block & Quayle, after its founders Richard Block and David Qualye. It expanded across the world to China and Taiwan, as well as closer to home in the Republic of Ireland. It is now a wholly owned subsidiary of Kingfisher plc.

B&Q contact details

You can write to B&Q at the following address:

B&Q Customer Services
Torrance House,
Erskine,
Renfrewshire,
PA8 6PA.

Facebook address: www.facebook.com/bandq

Twitter account: @bandq

You Tube Channel: www.youtube.com/user/bandq

B&Q frequently asked questions

These are the two most frequently asked questions from customers calling the customer service number:

I don’t know how to use a particular product for my project. Can you help?

Yes! If you look on the B&Q website we have an extensive list of projects and ‘how to’ guides to a wide range of DIY tasks and projects, from hanging a door to tiling a bathroom. We don’t just supply expertise and videos to help you with practical tasks – you can also read style tips and find inspiration from their Buyers Guides to products, and use their online calculator to work out measurements and costs.

Do you offer any incentives to regular shoppers?

Yes, B&Q have a number of schemes to reward customers. The Diamond Card offers a 10% discount to shoppers over 60. Their ‘Trade Point’ Discount card is available to trade customers. They also have the B&Q Club card, a regular shoppers loyalty card points scheme, enabling you to collect points for money off deals. Once you sign up to the scheme you will immediately get £5 off a £50 spend.

B&Q phone number 0333 014 3357

All large organisations run huge call centres to deal with incoming customer service questions. These call centres can be difficult to navigate using some phone numbers that you find online, and you can find yourself waiting in a queue to be answered for a frustratingly long time. The number listed on this page will get you through to customer services in the shortest time possible, and make the online menu system as simple as possible. All you need to do is follow the simple instructions you hear when you are connected.

B&Q customer service number 0333 014 3357

The customer service number 0333 014 3357 is, in our experience, one of the quickest ways of getting through to a customer service representative. With such a huge volume of calls, B&Q are bound to have some difficulty in dealing with the volume of calls they get, particularly at peak times. Whilst they aim to answer within a short time, the reality is that customers are often left on hold until an operator becomes free. Using this number should reduce that wait time, and get you through to an operator in the shortest time possible.

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