Monthly Archives: May 2017

flight disruption

 

The huge IT failure that grounded British Airways’ flights across the UK and caused 75,000 passengers serious delays over a busy bank holiday weekend has proven to be a huge problem for BA.

Damaging their stellar reputation for customer service and wiping an eye-watering £170m off the share price of their parent company IAG, British Airways have been bombarded with calls by those seeking an explanation as to what happened.

It’d be fair to say that despite the occasional theatrics, the last year hasn’t been a thrilling one for Sky Sports customers. The Premier League quickly became a procession as a strong Chelsea side cantered to the title and few surprises were sprung in the other major sporting tournaments broadcast on Sky.

Of course, it’s not all about the drama, but a good, evolving story is what keeps us coming back to services like Sky Sports, and keeps us from choosing to contact Sky and cancel our pricey Sky Sports passes or subscriptions.