Monthly Archives: December 2016

Vodafone contact number

Vodafone are, in 2017, one of the biggest mobile networks not just in the UK, but in the world. With a turnover north of £40 billion in 2016, they’re a global telecommunications giant with a reach which extends into more sectors than you might imagine.

As a customer in the UK though, what should you know about Vodafone? In this guide, we’re going to break down the essentials about the company, from their founding right up to their current offerings for potential customers like you. Let’s get started, shall we?

virgin media customer care

Today, Virgin Media are without a doubt one of the biggest media and telecommunications companies in the UK. Offering the fastest broadband available in the UK for general consumers, a reliable mobile network, home phone and a TV service which stands right alongside Sky as amongst the best available, they’re in a remarkable marketing position.

how to contact t mobile uk

Since 2015, T-Mobile no longer exists in the UK. As part of a deal with Orange, both companies disappeared and become EE – a network which is currently the biggest in the UK, and was recently purchased by BT. As such, T-Mobile are no longer a presence, and all calls to the T-Mobile number are now handled by EE.

the full story

TalkTalk are still in the process of repairing their brand after a major hack in 2015 meant that around 157,000 customers were in danger of having their personal details stolen. Poorly handled and originally covered up, that hack led to a spate of customers leaving the company and an expensive compensation package being offered to customers by way of an apology.

In the year since, TalkTalk have revamped their brand, simplifying their advertising and pricing policy and vowing that nothing like that hack would happen again.

new low cost broadband from Sky

2017 is poised to be a fascinating year for the home broadband market. With rumours of Virgin Media climbing down from their ultra-fast broadband perch to offer slower, ultra-low cost broadband and the likes of TalkTalk re-energising their business after a torrid couple of years which has seen hack after hack crumble their satisfaction ratings.

december 2016

Virgin are a massive company. With fingers in everything from home broadband to healthcare and beyond, there’s no shortage of areas in life where you’ll find the Virgin brand. Because of that scale, it can be hard to keep on top of all the Virgin news out there, although it’s fair to say that Virgin don’t do the best job at collating that information into one place.

december 2016

Let’s be honest, for all the good things about Vodafone, their communication skills aren’t up there with the best. It’s not because of a lack of news stories out there, it’s simply because the official channels that Vodafone use just aren’t kept as up to date as they could be.

So, we decided to pick up their slack and round up all of the Vodafone news stories that have hit the wires over the last 30 days. From terrible customer service scores to the potential for drone traffic management, it’s been an interesting December for Vodafone. Let’s dig in.

21st century fox takeover faq

When it comes to pay TV, there’s no bigger company within the UK than Sky. Created from the buyout of the failing British Satellite Broadcasting and merged with Sky Television Plc back in 1989, BskyB (now simply Sky) endured a rocky start to life. The subsequent decades, however, have seen the struggling pay TV supplier become the dominant force in the market, outmuscling the likes of BT, Virgin and a host of smaller suppliers.

moving to EE from Orange

For lots of us, we simply don’t need to change our contract every single year. If the number of minutes we use and the amount of data and texts we get through remain much the same, why bother? Maybe you even got a fantastic deal in the past that you didn’t want to let go of?

telephone number for paypal

‘Tis the season for buying massive amounts of things online, and for many of us that means using PayPal an awful lot. Whether you’re new to the payment platform or an experienced veteran, there are always questions to be asked.

Perhaps you’re trying to send money, or maybe you’ve requested a refund but don’t know how long it takes? Whatever you question is, there’s a guide out there to help you. Unfortunately, to date no one page has pulled together all the frequently asked PayPal questions into one place.

how to contact orange

It’s fair to say that Orange is one of the most revolutionary companies ever to grace the British Isles. Coming at a time when mobile telecommunications were niche, geeky and uncool, Orange flipped the status quo on its head and made mobile achingly cool. Today, Orange is part of EE, which was recently purchased by BT, but what is the history of Orange? What services do they still operate, and how can you get in touch with them? Read on to find out.

News and entertainment changes

When it comes to our home entertainment, we all love Sky. With incredible programmes, the best selection of films anywhere and wonderful sport all year ’round, there’s nothing quite like it. However, we don’t often pay much thought to how those amazing experiences find their way to our television screens.

Every day, thousands of people work together to bring your the biggest breaking news stories, the funniest comedies and much more. Their work hardly goes noticed, and they’re unlikely to be mentioned when we contact Sky, but they make the entire operation run smoothly.

how will it affect you

There’s no denying that when it comes to convoluted histories, EE has the competition beat. Formed from the coming together of two British mobile telecoms giants in Orange and T-Mobile (a duo which have changed hands 9 times between themselves), EE became the latest chapter in a long and, frankly confusing, story.

flight disruption

It seems like a yearly occurrence now, but as we creep closer to Christmas the threat of strikes from major transport agencies looms ever present. Often tied in to unfair contracts and squeezed out of employment, striking is a legitimate form of protest from disaffected workers, despite the inconvenience caused by it.

best and worst customer service

It’s a sad fact of our everyday lives that when we call the customer service department of a company, we prepare ourselves for the worst. Decades of shoddy, inattentive customer service experiences and countless hours wasted on the line trying to get your questions have taught up to expect the worst.

However, it’s not true that every company offers bad customer service. In fact, despite the fact that 74% of Brits think that the standard of customer service is ‘poor’, there are companies posting incredible satisfaction rates from their customers.